Terms and conditions
Effective Date: September 8, 2025
Welcome to Blockli AI Assistant (“Blockli,” “we,” “our,” “us”). These Terms of Service (“Terms”) are a binding agreement between you (“Customer,” “you,” “your”) and Blockli. They govern your access to and use of the Blockli AI Assistant website, platform, and related services, including integrations and automations (the “Services”). By creating an account, pre-ordering, subscribing, or using the Services, you agree to these Terms.
Asah Creative Lab, LLC (“we,” “us,” “our,” “Blockli AI,” or “Blockli“) owns and provides the Services.
You must be at least the age of majority where you live.
If you act for an organization, you represent you have authority to bind it to these Terms.
To access parts of the Services, you may need a Blockli account (“Account”).
Account Information. You agree to provide and keep accurate, current, and complete information (e.g., name, email, phone, and any optional fields). Processing of Account Information is described in our Privacy Policy.
Acting for Others. If you create or administer an Account for another person or entity (e.g., employer, client), you represent and warrant you are authorized to accept these Terms on their behalf. Your use binds that person or entity to these Terms.
End Users. “End Users” are individuals or entities who access or use the Services under or within your Account (including users you invite). For these Terms, your End Users’ accounts are treated as your Accounts; you must notify End Users of, and ensure compliance with, these Terms. You are responsible for your End Users’ actions.
Security. You are responsible for safeguarding credentials and for all activity under your Account, authorized or not. Notify us immediately of any unauthorized use.
No Sharing/Resale. You may not share, transfer, lease, or resell your Account to third parties without our written consent.
Ownership Disputes. If there’s a dispute about Account ownership, we may investigate and determine ownership in our reasonable discretion consistent with applicable law (e.g., payment records, domain/email control, admin role).
Blockli provides:
AI Insights & Analytics for WordPress ecosystems (e.g., BuddyBoss, WooCommerce) and connected systems.
Workflows & Automations (event- and schedule-driven).
Integrations with third-party platforms.
Account Delegation Support (optional guided setup). See the Account Delegation Guide.
We may update, add, or remove features. Some features may require higher tiers or add-on fees.
Your Content. You own content and data you or your systems provide to the Services.
AI Output. The Services may generate outputs (“AI Output”). Subject to these Terms, we grant you a non-exclusive license to use AI Output for your business.
Accuracy. AI Output may be inaccurate, incomplete, or inappropriate. You are responsible for verifying results before relying on them.
Data Use. You grant us a limited license to process Your Content to operate, secure, maintain, and improve the Services. We do not sell Your Content. See Privacy Policy.
You will not (and will ensure End Users do not):
Violate laws or third-party rights; post illegal, harmful, or infringing content.
Interfere with or disrupt the Services or networks; introduce malware.
Attempt to reverse engineer, scrape, or create derivative works from the Services.
Misuse AI Output (e.g., deceptive claims, unlawful decisions, or rights violations).
We may suspend or terminate for violations.
The Services may connect to third-party products. Their terms and privacy policies apply to your use of those products. We are not responsible for third-party services, data handling, downtime, or changes.
Pre-Orders (Early Access). Pre-orders reserve an early-bird rate and priority access; no charge at preorder. Charges begin when access starts, per your plan.
Plans & Pricing. Current plans, included usage (e.g., AI tokens, workflow runs, storage), and overage rates are on the Pricing Page.
Trials. If a trial applies, you’ll be charged at the end of the trial unless canceled before it ends.
Renewals. Subscriptions renew automatically (monthly or annually) until canceled.
Overages & Add-ons. Usage beyond plan limits and paid add-ons are billed per the Pricing Page.
Payments; Taxes. You authorize recurring charges to your payment method. Fees are exclusive of taxes; you’re responsible for applicable taxes.
Refunds. Unless stated on the Pricing Page, all fees are non-refundable.
Price Changes. We may change prices with reasonable notice effective at the next term.
If you opt in to delegation, you may grant limited, revocable access (e.g., WordPress, GitHub) to help with setup and support. You remain responsible for your systems and permissions granted.
Each party may access confidential information of the other. The receiving party will use reasonable care and only use such information for providing or receiving the Services. We implement commercially reasonable administrative, technical, and physical safeguards appropriate to the nature of the data we process.
Platform IP. We (and our licensors) own the Services and related IP. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services per these Terms.
Feedback. If you provide suggestions, you grant us a royalty-free, perpetual, irrevocable license to use them without restriction.
We may label features as alpha, beta, preview, or trial. They are provided as-is, may change or end at any time, and may be excluded from support/SLA.
Your Convenience. Cancel anytime in your Account settings; access continues through the then-current paid term.
Our Cause. We may suspend or terminate for non-payment, legal/security risk, or policy violations.
Data Deletion. Before termination, or within a reasonable period thereafter, you may request the deletion of all your data, including analytics, conversation history, and workflow logs.
THE SERVICES AND AI OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED (INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT). WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION OR THAT OUTPUT WILL BE ACCURATE OR COMPLETE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; AND (B) EACH PARTY’S TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU TO BLOCKLI FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY.
You will defend, indemnify, and hold harmless Blockli from claims arising out of Your Content, your (or End Users’) use of the Services in violation of these Terms, or your violation of law or third-party rights.
Most issues can be resolved by contacting [email protected].
Binding Arbitration. Any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration rather than court, except you may bring individual claims in small-claims court.
Class/Representative Actions Waiver. Disputes must be brought individually and not as a plaintiff or class member in any class or representative proceeding.
Opt-Out. You may opt out of arbitration within 30 days of first accepting these Terms by emailing [email protected] with subject “Arbitration Opt-Out” and identifying your Account.
(Administrative rules, venue, and procedure details will be provided upon request or in an incorporated arbitration notice.)
You represent you are not barred from using the Services under applicable laws, including export controls and sanctions. You will not use the Services in prohibited jurisdictions or for prohibited end uses.
We may modify the Services and update these Terms. For material changes, we will provide reasonable notice (e.g., email or in-app). Continued use after the effective date constitutes acceptance.
These Terms are governed by the laws of the State of Virginia, excluding conflicts-of-law rules. Subject to arbitration, the exclusive venue for disputes is the state or federal courts located in Prince William County, Virginia, and both parties consent to personal jurisdiction there.
These Terms (plus documents linked herein, including the Privacy Policy, Pricing Page, and Account Delegation Guide) are the entire agreement and supersede prior or contemporaneous terms on the same subject. If any provision is unenforceable, the remainder remains in effect. You may not assign these Terms without our consent; we may assign to an affiliate or in connection with a merger, acquisition, or asset transfer. No waiver is effective unless in writing.
Asah Creative Lab, LLC.
Email: [email protected]